What it helps with
For older people living at home and NDIS participants, often alongside other services on the same referral.
- Swallowing assessmentsCoughing or choking on food or drinks, and safer textures
- Mealtime plansFood and fluid textures, positioning and strategies for carers
- CommunicationSpeech, language and word-finding after stroke or with dementia
- VoiceVoice changes, including with Parkinson's disease
- Communication aidsSimple tools and devices to help the client be understood
- Carer trainingShowing family and carers how to help safely
What the visits look like
Visits happen in the client's home, at a time arranged directly with them or their family.
Assessment
Usually about an hour, including a mealtime observation for swallowing referrals.
Report
Recommendations go to the care manager within 5 business days.
Therapy or review
Follow-up visits as needed for therapy or to check the plan is working.
Handover
Written mealtime plans for carers and meal providers.
Funding and cost
We confirm the cost with you before anything is booked. Our quotes include travel.
| Support at Home and Home Care Packages | Funded through the client's provider. The care manager sends the referral and we invoice the provider using Support at Home service names. |
|---|---|
| NDIS | For plan-managed and self-managed participants. Usually from Capacity Building: Improved Daily Living. We are not a registered NDIS provider, so we can't support agency-managed plans. |
| Private | Clients and families can book directly. We'll give you the rate and the likely number of hours up front. |
Questions
Who can make a referral?
Care managers and coordinators, support coordinators, GPs and hospital teams, and clients or their families. For package clients we check with the provider before booking.
How urgent is a swallowing referral?
If the client is coughing or choking when eating or drinking, tell us in the referral and we will prioritise it. For sudden changes, contact their GP.
Are your clinicians registered and insured?
Yes. Every clinician is registered with AHPRA or their professional body, holds $5 million professional indemnity and public liability insurance, has a current police check and works under our agreement.
Ready to refer?
Send the service, suburb and how soon it's needed. We'll come back with a date and cost.